The ItemSense Management Console (IMC) is a graphical user interface (GUI) for ItemSense. The IMC runs on the ItemSense server and is accessed with a web browser.
The IMC allows you to define and configure the RAIN RFID readers; define zone maps, recipes, and jobs, which are required for an ItemSense data collection session; view the data results from a data collection session; monitor the health of the readers.
After ItemSense is installed, the user must complete an initial setup via the IMC. ItemSense is not usable from any interface until the initial setup has been completed.
When you run the IMC for the first time, a wizard walks you through the necessary steps to configure and confirm an ItemSense installation. After the wizard completes, ItemSense is ready to use.
The following browsers are currently supported:
The following steps must be completed before provisioning ItemSense:
To connect to ItemSense, type
http://<server IP>:3010 into the address line of a web browser and press Enter.
After you connect to ItemSense, the following page appears. Enter either your ItemSense UUID or your ItemSense Instance ID and select your regulatory region from the drop-down menu. If you do not know your UUID or your Instance ID, contact email@example.com.
Click the SUBMIT button to continue.
It will take a few seconds for your ItemSense instance to register itself. Once this is complete, you can log in to ItemSense. Enter the username and password of the ItemSense server administrator. By default, the ItemSense server administrator has a username of admin with the password of admindefault. Click the LOG IN button.
Once the user is logged in, the IMC Wizard takes the user through a six-step process to set up ItemSense. The IMC wizard executes only on the first login.
The first step is to change the administrator password. This step is optional, but recommended.
Enter the new administrator password into the New Password and the Confirm New Password fields. Click the NEXT STEP button to continue to the next step.
The Facilities page appears. ItemSense comes with the facility default, but the user is required to create another. Click the CREATE A FACILITY button.
Enter a facility name in the New facility name field. If you want this facility to be the default, put a check mark in the Set as current facility check box. Click the CREATE NEW FACILITY button. A spinner page may briefly appear with the text Creating new facility.
After the facility has been created within ItemSense, the Facilities page will reappear with the text, You have 1 valid facility defined. If you want to create more facilities, click the CREATE MORE button and follow the prompts. When you have created all of the facilities that you currently want, click the NEXT STEP button.
The network subnet of the RAIN RFID readers is usually different from the network subnet of the ItemSense server. On the Configure Networking page, you must define any subnets on which RAIN RFID readers reside so that the IMC can discover which readers are connected when it scans the networks.
To define a new subnet, click the ADD SUBNET button; enter a name for the subnet in the Name field (the name aenSubnet01 is used in this example); in the IP Address/Range field, enter either the IP address of a target reader or an IP address range in CIDR format (an IP address range of 10.200.35.0/27 is used in this example).
Note: If a specific IP address, A.B.C.D, is provided instead of a range, then the following addresses are scanned: A.B.C.1–A.B.C.255. If you enter an address such as 10.200.35.66/32, using CIDR format, only this one address is scanned.
Click the ADD RANGE button to add the subnet. To add more subnets, click the ADD SUBNET button again and repeat the process. When you've finished adding subnets, click the NEXT STEP button.
On the Scan attached networks for readers page, the subnets that you defined in step 3 are listed. Select the subnets that you want to scan (you should scan all of them for this initial setup) and click the DISCOVER READERS button. This might take some time, depending on the number of networks defined—the more networks defined in step 3, the longer this scan will take.
When the scan completes, a list of valid RAIN RFID readers is displayed. If you want to register the readers later, click the SKIP READER REGISTRATION STEPS button to skip the registration process; otherwise, select the readers that you want to register and then click the REGISTER SELECTED READERS button to proceed with the registration process.
Note: If you see the following dialog box, enter the current credentials of the reader. This dialog box appears because the reader's default credentials were changed. You won't be able to register the reader without entering the reader's current credentials.
After you click the REGISTER SELECTED READERS button, a message box requests confirmation. Click the Proceed button to confirm that you want to start the registration process. Once this process begins, it will take about five to ten minutes to complete and it cannot be canceled.
The readers that you selected in step 4 are now being registered. ItemSense installs the Reader Agent on each reader that it registers.
The status of the installation on each reader is displayed on the Reader Registration page as the process continues. Once the reader registrations and Reader Agent installations have completed, ItemSense displays the message Reader registration completed successfully. Click the GO TO READER DEFINITIONS button to continue.
The Setup complete page displays indicating that ItemSense is now set up and ready to use via either the IMC or the APIs. Click the GO TO DASHBOARD button to view the IMC dashboard.
The overall health status of the reader is displayed in the top right hand corner of the reader definition. The reader states that indicate the overall health status are described in the following table.
|AWAITING_AGENT||The reader is known to ItemSense but ItemSense has not received any health updates from the reader, possibly because the Reader Agent has not yet been installed|
|IDLE||The reader is fully configured but performing no activities. In other words, no jobs are running and no software updates are being performed.|
|RUNNING_JOB||The reader is running a job.|
|UPDATING_FIRMWARE||The reader is having its firmware updated.|
|NOT_RESPONDING||The reader has stopped checking in to ItemSense.|
The details of the health of the reader is viewed by clicking on the View Details link.
The details include five status categories:
Each of these categories shows HEALTHY if there are no conditions affecting the health of the reader.
A category shows WARNING when a condition that affects reader health has occurred at a low enough frequency that it is not considered an error. A category shows FAILED when a condition that affects reader health has occurred at a higher frequency.
An example of a condition that produces a WARNING status for the Throughput category is shown in the screenshot below.
A status returns to healthy in the absence of conditions affecting reader health being reported to ItemSense.
Sometimes it may be necessary to re-register a reader if the reader loses contact with ItemSense. Re-registering a reader can also be done as a troubleshooting step if the reader in question is displaying a bad health status that has not resolved for some time.
To re-register a reader:
Readers that have an unhealthy status appear towards the top of the reader list:
A highlighted message is displayed for any reader that is unhealthy. To continue with re-registration, just select the desired readers and click the REGISTER SELECTED READERS button.
After the reader is re-registered, it may take up to ten minutes for the reader to show up as healthy on the IMC and health API endpoints. This is because ItemSense must see the reader in a healthy state for a certain period of time before the reader can be considered fully healthy again.
To update the firmware on the readers, click on the vertical ellipsis to view the administration drop-down menu and click on Admin.
On the Administration page, click on the SOFTWARE INSTALL tab. In the Software to install field, select Reader Firmware. Select the version and the maximum number of readers to update in parallel.
Under Choose readers, click the arrow to the left of a facility name to view a list of all readers within a particular facility. For each facility, check the box to the left of each reader that you want to update.
Click the START INSTALLATION button and then the I understand button in the confirmation box to proceed with the installation.